GottaDose support

Open Settings › Notifications › GottaDose and check that notifications are allowed, with Lock Screen, Banners and Sounds turned on. If you use a Focus, add GottaDose to its allowed apps in Settings › Focus. If GottaDose is in Scheduled Summary, take it out: the summary holds notifications back until a set time.

Alarm mode needs iOS 26 or later. The first time you turn it on, iOS asks whether GottaDose may set alarms. If you tapped Don't Allow, open Settings, find GottaDose and allow alarms there. If the alarm sounds too quiet, turn up Ringtone and Alerts in Settings › Sounds & Haptics.

Turn on the option to hide names in GottaDose's settings. Reminders will then say only that it's time for your meds. iOS can also hide the text of all notifications until you unlock the phone: Settings › Notifications › Show Previews › When Unlocked.

Open the Today screen, mark the dose as taken and set the time you actually took it. History keeps the real time. Tapped the wrong button? Undo it on the same screen.

Sign in with the Apple ID you used to buy Pro, open GottaDose and tap Restore Purchases.

On your iPhone, open Settings › your name › Subscriptions › GottaDose › Cancel Subscription. Do it at least 24 hours before the current period or the free trial ends. Deleting the app doesn't cancel the subscription.

Refunds are handled by Apple. Go to reportaproblem.apple.com, sign in and choose the GottaDose purchase.

GottaDose keeps your data on the device, so it moves with an iPhone backup: iCloud Backup, a backup on your computer, or Quick Start when you set up the new phone. Sync through iCloud is coming soon.

In History, pick the last 30 or 90 days and create a PDF. Send it by AirDrop, Mail or Messages, or print it. The PDF report is part of Pro.

Delete single records in the app, or delete the app to remove everything. We don't keep a copy. Older iCloud backups of your iPhone may still hold the data until you delete those backups.